RankGenius Terms of Use

RankGenius Terms of Use

TERMS AND CONDITIONS

Last updated: 2026-08-13

  1. Introduction

    Welcome to RankGenius (“Company”, “we”, “our”, “us”)!

    These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website and services located at rankgeniusapp.com, including our REST API and MCP server (together or individually “Service”) operated by RankGenius.

    Our Data Handling Agreement also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of the Service.

    Your agreement with us includes these Terms and our Data Handling Agreement (“Agreements”). You acknowledge that you have read and understood the Agreements, and agree to be bound by them.

    If you do not agree with (or cannot comply with) the Agreements, then you may not use the Service, but please let us know through our contact form so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use the Service.

  2. The Service

    RankGenius provides programmatic access to publicly available Amazon marketplace data — including search keyword rank, Buy Box status, product page details, and product reviews — across supported marketplaces, delivered through a metered REST API and MCP server, along with a web interface for exploring that data and scheduling recurring lookups (“Watches”).

    The Service surfaces information sourced from public marketplace listings, in some cases by means of third-party data services. We do not guarantee that any data is complete, accurate, current, or continuously available, and the Service is provided on an “as is” and “as available” basis (see “Disclaimer Of Warranty” below).

    RankGenius is an independent service. It is not affiliated with, endorsed by, or sponsored by Amazon.com, Inc. or its affiliates, and “Amazon” and related marks are the property of their respective owners. You are responsible for ensuring that your use of the data complies with the terms of any marketplace or third party whose data you access through the Service.

  3. Communications

    By creating an account, you agree that we may send you service-related communications (such as account, security, and billing notices). We may also send newsletters, marketing or promotional materials. You may opt out of non-essential communications at any time by following the unsubscribe link or by contacting us through our contact form. We may continue to send you transactional and account-related messages while your account is active.

  4. Accounts and API Credentials

    When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account.

    Your account is issued an API key that authenticates requests to the REST API and MCP server. You are responsible for maintaining the confidentiality of your account, password, and API key, and for all activities that occur under your account or key. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. You may rotate your API key at any time from your dashboard.

    You may not use as a username or account name the name of another person or entity that is not lawfully available for use, a name or trademark that is subject to the rights of another party without appropriate authorization, or any name that is offensive, vulgar or obscene.

    We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

  5. Credits, Purchases and Metered Usage

    The Service is billed on a prepaid, metered basis using account credits. Each API call, MCP tool call, or scheduled Watch run consumes credits at the rates published on our Pricing page. Credits are consumed as you use the Service and are not redeemable for cash.

    To purchase credits, you may be asked to supply information relevant to your purchase, including your payment card details and billing information. You represent and warrant that: (i) you have the legal right to use any card(s) or other payment method(s) in connection with any purchase; and that (ii) the information you supply to us is true, correct and complete.

    We use a third-party payment processor to facilitate payments and the completion of purchases. Payment card details are collected and processed by that processor and are not stored on our servers. By submitting your information, you grant us the right to provide it to that processor subject to our Data Handling Agreement.

    We reserve the right to refuse or cancel an order at any time for reasons including but not limited to service availability, errors in the description or price of the Service, an error in your order, or suspected fraud or an unauthorized or illegal transaction.

  6. Auto Top-Up

    You may optionally enable automatic top-up (“Auto Top-Up”). When enabled, you authorize us to charge your saved payment method for the credit amount you have configured whenever your credit balance falls below the threshold you have set. You may disable Auto Top-Up at any time from your account. A valid, chargeable payment method is required for Auto Top-Up to function; if a charge fails, we may disable Auto Top-Up and your access to metered features may be interrupted until credits are added.

  7. Free Trial Credit

    RankGenius may, at its sole discretion, grant new accounts a one-time promotional credit (“Trial Credit”) to evaluate the Service. Trial Credit has no cash value, may expire, and may be modified or discontinued at any time and without notice.

  8. Fee Changes

    RankGenius, in its sole discretion and at any time, may modify the credit prices and per-request rates for the Service. We will make reasonable efforts to provide notice of material pricing changes. Changes do not affect credits already purchased, and your continued use of the Service after a pricing change takes effect constitutes your agreement to the modified pricing.

  9. Refunds

    Unused credits may be refundable within 30 days of purchase at our discretion. Credits that have already been consumed are non-refundable. To request a refund, contact us through our contact form.

  10. Prohibited Uses

    You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

    1. In any way that violates any applicable national or international law or regulation.
    2. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
    3. To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
    4. In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
    5. To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Service, or which, as determined by us, may harm or offend the Company or users of the Service or expose them to liability.

    Additionally, you agree not to:

    1. Use any device, software, or routine that interferes with the proper working of the Service.
    2. Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
    3. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Service, the server on which it is stored, or any server, computer, or database connected to the Service.
    4. Attack the Service via a denial-of-service attack or a distributed denial-of-service attack.
    5. Circumvent, disable, or otherwise interfere with metering, rate limiting, or other usage or security features of the Service, or share, resell, or redistribute your API key or the Service’s data in a manner not permitted by these Terms.
    6. Otherwise attempt to interfere with the proper working of the Service.
  11. No Use By Minors

    The Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using the Service, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of these Terms.

  12. Intellectual Property

    The Service and its original content (excluding data sourced from public marketplaces and third parties, and content provided by users), features and functionality are and will remain the exclusive property of RankGenius and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks may not be used in connection with any product or service without our prior written consent.

  13. Error Reporting and Feedback

    You may provide us, either directly through our contact form or via third-party sites and tools, with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) the Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) the Company is not under any obligation of confidentiality with respect to the Feedback. You grant the Company and its affiliates a transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use Feedback in any manner and for any purpose.

  14. Links To Other Web Sites and Third-Party Services

    Our Service may contain links to, or rely on, third-party web sites or services that are not owned or controlled by RankGenius.

    RankGenius has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

    YOU ACKNOWLEDGE AND AGREE THAT COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD-PARTY WEB SITES OR SERVICES.

  15. Disclaimer Of Warranty

    THESE SERVICES ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.

    NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICES OR ANY ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

    COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.

    THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

  16. Limitation Of Liability

    EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF COMPANY, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES IN THE THREE (3) MONTHS PRECEDING THE CLAIM, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

  17. Termination

    We may terminate or suspend your account and bar access to the Service immediately, for reasons including:

    1. Fraud or Misrepresentation: Engaging in fraudulent activities, providing false or misleading information, or misrepresenting your identity or authority.
    2. Non-Payment: Failure to pay any fees or charges owed for the use of the Service.
    3. Violation of Terms: Breaching any provision of these Terms, including unauthorized use of the Service, misuse of data obtained through the Service, or violation of third-party terms.
    4. Illegal or Harmful Conduct: Using the Service for unlawful purposes or engaging in activities that violate applicable laws or that cause harm to our systems, other users, or third parties.
    5. Abuse of Service: Overloading, disrupting, or attempting to gain unauthorized access to our systems, networks, or infrastructure, including through excessive usage that impacts service performance for other users.
    6. Other Just Cause: Any other actions that, in our reasonable judgment, pose a risk to the security, integrity, or reputation of the Service, our users, or third parties.

    For all other reasons, we may terminate your account with 60 days’ notice. If you wish to terminate your account, you may simply discontinue using the Service and request deletion through our contact form.

    All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

  18. Governing Law

    These Terms shall be governed and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions.

    Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

  19. Changes To Service

    We reserve the right to withdraw or amend our Service, and any service or material we provide via the Service, in our sole discretion and, where practicable, with notice. We will not be liable if, for any reason, all or any part of the Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Service, or the entire Service, to users, including registered users.

  20. Amendments To Terms

    We may amend these Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.

    Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes. If you do not agree to the new terms, you are no longer authorized to use the Service.

  21. Waiver And Severability

    No waiver by Company of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

    If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.

  22. Acknowledgement

    BY USING THE SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

  23. Contact Us

    Please send your feedback, comments, and requests for technical support through our contact form.